Community Insight user group meet up

Thanks to all those who attended the Community Insight User Group meet-up last week. We were thrilled with the enthusiasm, feedback and support we received from everyone and are excited to be working with so many of you on the development of Community Insight.

What are people saying?

The meet-up was an excellent opportunity to discuss with users how Community Insight has benefited their organisation so far and in what capacity they are using the tool. We have put together a snippet of the feedback we have received so far about how different organisations are using the tool to improve and target their services.

  • “Community Insight allows us to question our funding and refocus budgets to fit actual needs”  – Circle Housing
  • “We have been able to locate our Welfare Benefit Advisors based on what we can see on Community Insight” – Viridian Housing
  • “Stock types have been useful in seeing how stock managed by different people overlaps. This allows us to work together, rather than feeling isolated”  – Symphony Housing

Future of Community Insight

We’re really pleased with where Community Insight is at the moment, but we know that there are still many ways to make the tool even better. Which is why it’s great to have so many housing associations on board at these early stages, working with us to continuously develop a tool that best suits their needs.

As promised at the user group, we gave users the chance to talk through and prioritise what we develop in the next few months.

1. High priorities

2. Medium priorities

3. Lower priority

Using a highly sophisticated Post-it & dots (TM 😉 ) system, the user group members identified the five features that were of most importance to them. From these notes we have compiled the top three developments which we will be prioritising for development:

1.       Upload your own data

This feature will go live in October this year, allowing users to upload their own data to Community Insight. The most requested feature at the user group meeting, subscribers are eager to be able to use their own data alongside the open data available on Community Insight.

2.       Who’s on my patch?

Community Insight will flag up other organisations that are working locally to you, or in areas that share similar characteristics. The popularity of this feature followed on from an excellent discussion had by all around the importance and benefits of sharing information and finding out who else is working in similar areas or dealing with similar challenges. This adds another element to the ‘Community’ aspect of ‘Community Insight’, and due to its popularity with subscribers will take top priority in future developments.

3.     Update indicators with Police UK data

Many users were keen to see police data at neighbourhood level as an indicator to overlay on the Community Insight map, especially for targeting and reducing anti-social behaviour in their neighbourhoods. We’re working on this for early Autumn, and also intend to include Land Registry open data on property prices.


If you can’t see your top priority features on our upcoming development plan, don’t worry! We will be rolling in even more over the next few months. Check back on our Community Insight blog to see the latest updates.

Couldn’t make the user group? We would love to hear from you, whether you are already a subscriber and want to have a chat about how your organisation is using the tool, or simply want to find out more.